Kill Them With Kindness Senior citizens can sometimes be the most frustrating customers of all time. I had this one old lady that used to frequent my restaurant daily. She was slowly dying of cancer, and was mad at the world. You could never ask her, “how are you doing today?” If you did she would usually respond with, “I’m dying! How the hell do you think I’m doing today?” She once told one of my employees that he was “fat and going to die too!” She would talk your ear off about her doctors appointments, children, deceased husband if you would let her. But no matter how kind my staff and I would be to her, it was never good enough. We even made her customer of the month and posted her picture in our dining room! Now we didn’t have a customer of the month program, but we were trying to make the rest of her life as enjoyable as we possibly could. She even complained about being the customer of the month! She said that she should be customer of the year and should get to eat for free for the rest of the year too! After Read More

Senior Citizen Banned for Stupidity One Saturday afternoon at Bojangles’ Famous Chicken and Biscuits in Conway, SC I was working the front counter with a “black” crew member named Antoine. Now the color of his skin makes no difference to me, but it definitely did to one of my customers. Now this elderly man comes up to the counter to order a 2 piece dinner with dirty rice and Cajun pintos and a senior sweet tea. I collected payment, and Antoine began preparing the customers plate. As soon as the customer realized that a “black man” was making his food, he came over to me to complain. He said, “I don’t want that ni&*er (I wont repeat what he said because I believe this word to be the most ignorant word ever uttered out of anyone’s mouth) touching my food! Get someone else to make it please!” I looked at Antoine’s face and the look on his face must have mirrored mine – total shock!! I then told him that, “a black man fried the chicken, a black lady made the fixin’s, and a Hispanic woman made the biscuits today. Without these hard working employees here I simply would not Read More